Integrated service for a specific tender project

Directorate General of Highways, Ministry of Transportation

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– Project to establish a dynamic information management system for highway bus transportation –

  • Details of Project

Based on the experience of setting up smart buses, the Directorate General of Highways, Ministry of Transportation, has extended the dynamic system to all scheduled highway buses across Taiwan and appointed Taipei Motor Vehicle Office to handle the “Project to Establish a Dynamic Information Management System for Highway Bus Transportation”.Invitation to tender was issued for this project at the end of 2009 and our company’s business customer branch won the tender and took up this project, which covered mainly the integration of information on 1,200 highway bus transportation routes (inclusive of checking the locations of over 100,000 bus stops) and establishment of an information center, information management system, exchange platform for dynamic information of buses across Taiwan, 1,000 sets of in-vehicle equipment and an inquiry system for the public. Framework of the system is shown in Figure 1.

公路汽車客運動態資訊系統架構圖Figure 1 Framework diagram of dynamic information system for highway bus transportation

This system manages the relevant information on highway bus transportation across Taiwan. To ensure data accuracy for routes and stop locations, our company’s customer network unit has assisted in on-site GPS latitude and longitude measurements and photograph taking of over 100,000 stop locations on bus transportation routes along over 1,200 highways across Taiwan in order to establish file records during the initial phase of building the system.Such information, together with fares, schedules, digital maps with lines of movement, diagrams of routes and permits, have been integrated into the information management system of our company’s Institute of Research and Development. As a follow up to this project, the various motor vehicle offices have made successive purchases of in-vehicle equipment for highway buses. Through our system, the monitoring authorities, bus service providers and general public can have a complete grasp of the dynamic and static information on highway bus transportation. In addition, to maintain the static information of routes, stop locations, fares and schedules, sustainable operation and the normal performance of various functions, our company has also assisted the service providers to establish an SOP for the operation and maintenance of static information. During the period when this project is under operation and maintenance, our North Branch will assist in carrying out such works.

  • Project features and benefits
  1. It has completion the largest Advanced Public Transportation System (APTS) in Taiwan, which covers information management for the in-vehicle systems of over 6,000 highway buses and some of the city buses across Taiwan. The public can inquire about the dynamic and static information of highway bus transportation through public service website, IVR audio inquiry system and smartphone App.
  2. It has completed 17 major modules of the back-end information management platform, with the establishment of 235 functions. Assistance is provided to the monitoring authorities on monitoring and checking the bus transportation industry through information communication technology in order to raise operating efficiency.
  3. It provides e-service on highway bus fleet management through the use of information communication technology, which creates a win-win situation for the public, passenger transportation service providers, government administrative authorities and the industry. This has effectively promoted the development of public transportation in Taiwan.
  4. The functions of real time monitoring, electronic scheduling and staff allocation, management of staff and vehicles, fuel management, health management and business reports raises the efficiency of passenger transportation service providers in allocating staff for operation. They also activate staff and vehicle deployment, reduce labor and operating costs and improve the punctuality rate of vehicle dispatch.
  5. As real time monitoring and abnormality alerts have replaced the traditional sampling checks and manual checks, the target of achieving a comprehensive check is achieved, which effectively reduces violations of rule and abnormal operations and strengthens the efficacy of monitoring and checking.
  6. It cooperates with Taiwan Telematics Industry Association (TTIA) in setting the ”Industrial Standards for Intelligent Buses” in Taiwan in order to provide a uniform standard and specification for the relevant equipment in the market, which can be followed or used as references in subsequent purchases of in-vehicle equipment for high way buses.